logo
bell Book Now
logo bell Book Now

COVID-19 Update

9.3.21

As we continue to monitor the impact of the coronavirus (COVID-19), the health and well-being of our guests and staff remain our top priority. We take pride in maintaining the highest standard of cleanliness throughout the hotel and we have proactively implemented enhanced protocols to ensure your safety is addressed with the utmost importance. We are also closely following the guidelines established by the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC), and our local health departments regarding the novel coronavirus (COVID-19).

Face Masks:

We encourage our guests to wear masks in all public areas. Face masks are available by request.

Check-in:

We have installed a plexiglass barrier between our front desk agent and our guests to limit contact during check-in. Guests are encouraged to practice physical distancing by standing at least six feet from other guests that are not part of their party.

Public Spaces:

We have increased the frequency of cleaning and disinfecting in all public areas of the hotel including but not limited to: door handles, seating areas, tables, phones, elevator buttons, key cards, the front desk, hand railings, and public bathrooms. Hand sanitizer and disinfecting wipes will be placed in high-traffic areas throughout the hotel.

Breakfast:

We are pleased to provide our guests with a daily complimentary gourmet breakfast buffet located on the mezzanine from 6:30am-10:30am.

Guest Elevators:

Only one person or family may use the elevator at a time. We encourage guests to keep physical distance while waiting for the elevator. Our staff will frequently wipe down all surfaces and elevator buttons.

Food & Beverage:

Cultivated F+B is now open seven days a week. The specialized menu has many of your favorite items available. Reservations are highly recommended.

Hours:

Breakfast: 6:30am–11:00am

Lunch: Monday-Friday 11:00am–4:00pm

Dinner: Monday-Saturday 4:00pm–10:00pm | Sunday 4:00pm–9:00pm

Brunch: Saturday + Sunday 11:00am–4:00pm

Reservations Highly Recommended

Guestrooms & Suites:

Our housekeeping team has implemented extra protocols to disinfect high-touch areas such as remotes, light switches, telephone, and door handles. We have removed all high-touch items in guestrooms including pens, note pads, etc. After each guest’s departure, we do a thorough deep cleaning of the room.

Cardio Fitness Room:

We encourage guests to sanitize their hands upon entering and exiting the Cardio Fitness Room and practice social distancing. Our staff will thoroughly clean the Cardio Fitness Room after each guest in addition to our regular enhanced cleaning schedule.

Our Team:

Our staff continues to wear face masks as we continue to follow our protocol standards. All employees have received training on COVID-19 cleaning protocols and best hygiene practices.

Guest Shuttle:

Our van service is temporarily suspended. We will provide updates when available.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

We would like to thank you for staying with us and for understanding these new policies. Our goal is to provide a safe, comfortable place for our guests and our staff. Please contact us if you have any questions or concerns.